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Customer Services

Three Easy Way to Order

  1. Select items and click Order button to put them in the shopping cart. Then press Place Order button to go to Order Form page. Complete the Order Form and send to us by clicking the Check Out button. We accept Visa, MasterCard, Discover, and American Express. Our order process is completed on a secured server. 
  2. Or complete the Order Form. Print it out and FAX it to us at (320)215-8587 
  3. Or email us your order to , with detailed products information:  products name, quantity, price, and other requirements. 

You will receive a confirmation email after placing an order. 

Delivery

Most items are in stock and your order will be shipped out in 2 business days. However, we do ask that you allow 2-4 weeks for delivery. We ship by USPS (Postal Office) priority mail for small orders (less than $50),. We use UPS Ground for large quantity orders. Delivery time can take from 1 - 6 business days in the Continental United States. 

Shipping Charges

Purchase price Less then $20 $21 - $50 $51- $80 $81 and up
Shipping Charges $7.95 $9.95 $11.95 14% of merchandise

 

Our Guarantee

We take pride in the quality and value of our product. If, for any reason, you are dissatisfied with your purchase, simply return the merchandise within 30 days for refund. There is 15% restocking fee. Shipping charge is not refundable. We will credit your account immediately upon receipt.

Burning Tips

  • Never leave a burning candle unattended and keep away from children. 

  • Remove all labels and packaging before lighting. 

  • Trim the wick of the candle to one-quarter inch every time you light the candle.

  • Place candle on a sturdy surface or in an appropriate candle holder. 

  • Never place a candle directly on your furniture.

  • Light candle in draft free areas. To avoid smoking, do not light in a small, confined area as candles need oxygen.

  • Burn your pillar candle one hour for every inch of its diameter the first time you light it. This will allow the pool of wax to extend to the outside rim. 

  • Extinguish gel candle once the wick has reach the last 1/4" from the bottom

  • Place floating candles in warm water extend the burn time of candle.

Privacy Policy

We are committed to protecting your privacy. We do not sell or share our customer information in any way. We primarily use your email address to advice you when your order has been sent. Also, we may use your email address to advice you of an upcoming sale or promotion.

 

  
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